3.9
4.64K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Aster DM Healthcare one of the largest healthcare providers in the UAE, known for its clinics, hospitals, laboratories, and homecare services, introduces the myAster app – My health in my hands. With the myAster app, you can book and manage both your in-clinic and teleconsultation appointments, video consult with doctors, and have health and wellness products delivered to your doorsteps.

App Services:
• Video consult with a doctor from the comfort of your home
• Book doctor appointments for in-clinic and online consultations
• Get doctor appointment status and updates
• Reschedule and manage your appointments
• View scans and lab reports on the app
• Access and manage your and your family’s health records


Below are myAster's key features

- Create profiles for your family and yourself on the app to manage doctor appointments.
- Search and select doctors by specialty, location, gender, and spoken language.
- Select a day and time slot that suits you best for your consultations.
- Video consult with Aster doctors from the comfort of your home.
- Find the earliest available doctor appointment, in-person and online, with Quick booking.
- Book free follow-up video consultation through the app, valid for seven days after the last consultation.
- Reschedule or cancel your doctor appointment without any hassles.
- Receive doctor appointment notifications via SMS and email.
- Link multiple insurances to your profile and choose your preferred insurance before making the payment.
- Access all your health records like lab tests and scan reports on the app.
- Explore a wide range of health, wellness, and beauty products on myAster.
- Get your favourite healthcare products delivered for free.
- Earn 4 secure points for 1AED spent with each purchase you make.
- Pay online with ease through myAster's effortless payment and checkout process.
Updated on
Apr 19, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
4.58K reviews
Maen Mughrabi
May 10, 2024
Very bad user experience and not more than really poor customer service. Aside from the app not functioning properly, they lack the experience required to manage an app store. Order was placed in the morning on the promise that it will be delivered today, and till now status has not changed. When contacted CS, standard answer was given where the system shows this is a nect day delivery. And this is a pharmacy app, its not like orders can wait in nature.
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Princia Dsouza
April 21, 2024
The app is beyond horrible, I don't think it's slow. It's just filled with glitches that do not allow you to the next section but shows as loading. When you call, there's this annoying add to use the app. Maybe get rid of your app if you don't want to fix it. Anyway, patients are forced to call to get any response, book appointments, and check for reports
19 people found this review helpful
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Aster Healthcare
May 6, 2024
Hi, Thank you for taking the time to rate us. We would like to know more about your experience. Please share your details on 0564020517 so that our representative can speak with you and resolve the issue. We look forward to hearing from you. Team myAster
Mick P
May 15, 2024
They take too long to deliver, life pharmacy are much much quicker and have 30 min option. It also takes 7 days to refund the points , hopeless !!! And also a cancelled order can't be reinstated how pathetic ... When I reorder the delivery came and product was very hot. Why don't they deliver using cool bags ? This is not acceptable!
1 person found this review helpful
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What's new

Health Profile adding Diabetic integration with Lab results from Aster clinic and patient.
You can order your presection home delivery during booking in-person appointment.
Get notified and real time update with your lab results
It is easier now for customer to fast checkout with Guest Checkout.
More value for your orders in pharmacy with more Bundle promotions.
5% discount on packages
Introducing "Share" option at doctor details screen & facility details screen.
Improvements and bug fixes